Are you looking to test your knowledge of operations management? If so, then you’ve come to the right place. These 74 MCQ on Operations Management pdf will challenge your understanding of the subject.
With the help of these questions, you’ll be able to gauge your understanding and knowledge on this important topic and gain insight into the field. So, let’s dive right in and get started on this challenging yet informative journey!
What is Operations Management
Operations Management is an important part of any business. It is the process of planning, controlling, and organizing the activities that make up the business. It includes all the activities related to the production, procurement, and delivery of goods or services.
Operations management is a crucial aspect of any organization, responsible for ensuring efficient production and delivery of goods and services. Yet, many individuals may find themselves wondering what exactly operations management entails and why it is so important.
Types of operations management
There are many different types of operations management. Some of the most common types are production management, quality management, inventory management, project management, and supply chain management. Each type of operations management has its own unique set of tasks, responsibilities, and tools.
1. Production Management
Production management is the process of planning, organizing, and controlling the production process to ensure that products are produced efficiently and that the quality of the products meets the customer’s requirements. It involves forecasting, scheduling, and controlling the production process to ensure that the products are produced on time and within budget. It also involves ensuring that the necessary materials and resources are available at the right time.
2. Quality Management
Quality management is a system of policies, procedures, and processes that are designed to ensure that products meet the customer’s requirements. It involves inspecting, testing, and evaluating the products to ensure that they meet the customer’s needs and specifications. It also involves identifying and correcting defects in the products before they reach the customer.
3. Inventory Management
Inventory management is the process of monitoring and controlling the inventory levels of goods or services. It involves tracking the supply and demand of items in order to ensure that the necessary stock is always available. It also involves tracking the cost of goods sold and using the data to make decisions about ordering and stocking items.
4. Project Management
Project management is the process of planning, organizing, and monitoring the progress of a project. It involves creating a timeline and budget for the project, assigning tasks, and monitoring the progress of the project. It also involves ensuring that the project meets its goals and is completed on time and within budget.
5. Supply Chain Management
Supply chain management is the process of managing the flow of materials and information between various parties in the supply chain. It involves coordinating the activities of suppliers, manufacturers, wholesalers, retailers, and customers to ensure that the right products are delivered to the right customers at the right time.
These are just some of the types of operations management that are used in businesses today. Each type of operations management requires its own set of skills and tools in order to be successful. If you’re looking to learn more about operations management and how to best manage your business, contact Operations Management today!
MCQ on Operations Management
1. Rapid pace of economic reforms in most countries has led to ___ of markets.
2. Globalisation has opened up new opportunities for multinational companies as far as ___ ___ are concerned.
Ans. Location decisions
3. Removal of ___ and ___ in ___ costs are two important reasons why India became attractive for locating manufacturing facilities.
Ans. Entry barriers, reduction, manufacturing
4. Certain specific locations offer organizations ___ advantages that promote globalization.
5. Certain markets in developing or undeveloped countries are registering very high ___.
Ans. Growth, rate
6. It can be said that there is no ___ location for any company.
7. Most companies identify only the ___ locations from which to make the final choice.
8. Choice of a location can often depend on the position of a company in its ___.
Ans. Supply Chain
9. The approach to location decisions by a company depends on the company’s ___ and ___ scope of its operations.
Ans. Size, geographical
10. Under the product plant strategic approach, different facilities produce different ___ lines, each serving the entire ___ market.
Ans. Product, domestic
11. Under market area plant strategy, plants are designed to serve a particular ___ segment of the market.
12. The process plant strategy is to focus on ___ aspects of a ___ in different respective plants.
Ans. Different, process
13. For making location decisions, while manufacturers tend to be ___-focused, service and retail businesses tend to be focused on ___.
Ans. Cost, revenue.
14. For retail establishments, ___ and ___ facilities can be vital.
Ans. Parking, transportation
15. The year ___ was a watershed year when GATT passed a resolution reducing/eliminating various import tariffs.
16. Another trend has been the practice of ___ manufacturing, due to which suppliers prefer to locate their facilities nearer the customers.
17. Currency ___ and ___ can also make a major impact on the prices of products.
Ans. Fluctuations, devaluations
18. Problems to a company in a different country can also be caused by ___ and ___ differences.
Ans. Language, culture
19. Factor Rating is a general approach for evaluating ___ and comparing them.
20. The Centre of Gravity method is a technique particularly used for the decision on the location of a ___centre.
21. What assumptions do different techniques of forecast make?
Ans. A common assumption of what happened in the past continues to happen in the future.
22. Forecasts are never absolutely ___.
23. Accuracy of forecasts is inversely proportional to the ___ of the forecast.
Ans. Time horizon
24. The forecast should be prepared at the ___ or ___ time for it to be used effectively.
Ans. Appropriate, suitable
25. The forecast should be ___, and the degree of ___ should be specified.
Ans. Accurate, accuracy.
26. The forecasting process consists of ___ basic ___.
Ans. Six steps.
27. The longer the ___ of a forecast, the ___ is its accuracy likely to be.
Ans. Time horizon, less.
28. The two general approaches for forecasting are___ and ___.
Ans. Qualitative, quantitative.
29. The forecasting processes in the „qualitative‟ approach make use of___ ___ and ___.
Ans. Human, judgment, opinion
30. How are forecasting techniques classified based on qualitative and quantitative approaches?
Ans. Judgmental; Time-series; Associative
31. The Delphi method concept involves circulating a ___ of ___ among individuals.
Ans. Series, questionnaires.
32. Surveys can be ___ and ___ ___.
Ans. Expensive, time, consuming
33. Time Series is a sequence of observations taken at ___.
Ans. Regular time intervals
34. Cycles reflect ___ variations of more than a year‟s duration.
Ans. Wave like.
35. A naïve Forecast, for any period, equals the previous period‟s ___.
Ans. Actual value
36. In a weighted average technique, more ___ are given more weight as compared to ___ while computing a forecast.
Ans. Recent values, earlier values.
37. Seasonality refers to an increase or decrease in data values at regular intervals that can be linked to__.
Ans. Recurring events.
38. Forecast error is the difference between the value that ___ and the value that was ___ for a certain time period.
Ans. Eventually occurs, predicted
39. ___ is the inherent variation that remains in the data after all causes of variation have been accounted for.
40. ___ happen more often, and hence a series of forecasts would generate a number of errors.
Ans. Forecast errors
41. Performance management includes activities to make sure that goals are being met in an ___ and ___ manner.
Ans. Effective, efficient
42. You can trace back the history of ___ to the 1940s.
Ans. Performance Management
43. Performance Management is very important for an ___ and for its ___.
Ans. Organization, employees
44. Typically, when we think of performance in Organisations, we think of the ___.
Ans. Performance of employees
45. Performance management in the general scenario can have ___ separate types of management.
46. The phrase, ____ is commonly referred to when discussing organizations that have achieved maximum performance.
Ans. Organizational effectiveness
47. ___ identified nine fundamental propositions about organizational effectiveness.
Ans. Herman and Renz
48. Letts, Ryan, and Grossman (1998) suggested ___ for organizational effectiveness.
Ans. Four key capacities
49. ____ means the ability to focus on the external environment of any organization, especially in meeting the requirements of the ___ and simultaneously adjusting itself to give response to such needs and requirements.
Ans. Adaptive capacity, customers
50. ___ means the ability to guide the organisation in a particular direction successfully.
Ans. Leadership capacity
51. ___ means the ability of an organisation to change the environment positively.
Ans. Generative capacity
52. ___ means the ability to utilise the resources in an organisation effectively and efficiently.
Ans. Management capacity
53. ___ is about assigning the right jobs to the right employees with the right skills at the right time.
Ans. Workforce management
54. Performance of the workforce can be achieved by establishing ___ ___ of production.
Ans. Reasonable goals
55. The range of temperature which is considered to make it comfortable for workmen is between ___ and ___ degrees Celsius.
Ans. 24 and 32
56. ___ are determined by motion and time studies conducted over years and found to be efficient and practiced.
Ans. Work practices
57. ___ can be defined as a systematic application of various techniques that are designed to establish the content of work involved in performing a specific task
Ans. Work measurement
58. ___, ___, ____ are studied to find the purpose of each activity, (an element of the task), the sequence in which they are done and the effect of these on the work.
Ans. Operation Flow Charts, Motion Charts, Flow Process Charts
59. ___ method studies the amount of time an operator spends on the machine before it is activated and the time he has nothing to do.
Ans. Machine Worker Interaction
60. ___ is the study of physical human factors for his functioning. We study the ___; ___ that is available for certain activities and the coordination among them.
Ans. Ergonomics, movements, the amount of energy
61. The combination ___ produces a level of comfort or discomfort considering whether they are within a range.
Ans. Temperature, humidity, and air movements
62. The Traditional point of view emphasizes the movement of materials from one place to another within the ___ of an organization.
63. ___ point of view consists of broader considerations of material handling issues which involve the movement or transportation of materials from all places and sources of supply within a particular plant.
Ans. System point of view
64. ___ algorithm is used for sequencing of n jobs through two work centers.
Ans. Johnson’s Algorithm for Sequencing
65. Efficient ___ is a must for surviving in the competition.
Ans. Order picking
66. Before implementing any of these detailed studies of alternatives, a plan for ___ is the requirement of a particular product or a probable shifting of the location, etc. will have to be undertaken.
Ans. Expansion or reduction
67. ____ determine the dimensions of the building required for the purpose.
Ans. Variability in the above
68. In the supply chain, storage, retrieval and delivery do not add value to the product but are necessary. (True / False)
69. In ___, the body is studied as if it were a machine – the way the limbs move, the knees bend, the hands reach or grip, weights are being lifted at different positions of the back
70. Material handling systems are mostly ___ and the ___ of the contractor will be of great help.
Ans. Outsourced, Expertise
71. A job schedule can be created through ___ reviews which will determine the times and method required.
72. ___ means providing, the right amount of material, at the right time and place, in the right position, and the right sequence for the right cost.
Ans. Material Handling
73. Toyota has recognized ___ types of waste.
74. ___ is the pause between two interrelated processes.
Ans. Waiting time
Operations Management is an essential part of any organization, and these Multiple Choice Questions have provided a great introduction to the various aspects of OM. With this knowledge, one can have a much better understanding of the various principles and concepts that govern the field.
Having a solid understanding of OM will help one to make better decisions and ensure that the organization is best able to achieve its goals.
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