Communication Skills class 9 MCQ | MCQ on Communication Skills Class 9

Business Communication MCQ / By Eguardian India / 24/01/2025

Communication Skills Class 9 MCQ | MCQ on Communication Skills Class 9 | Class 9 Computer Chapter 1 Communication Skills MCQ

Communication Skills class 9 MCQ

Q1- The most effective way of communicating
a) Written
b) Verbal
c) Both of above
d) None of the above
Ans:- A

Q2- Barriers to written communication can be
a) Language
b) Expressions
c) Verbal
d) None of the above
Ans:- A

Q3- What do you think is necessary to perform a specific job in the desired manner?
a) Advice
b) Administration
c) Management
d) All of the above
Ans:- A

Q4- The different kinds of listing are as follows:
a) Disseminative
b) Evaluation
c) Emphatic
d) All
Ans:- D

Q5- The full form of the abbreviation CEO is
(a) Chief Electricity Officer
(b) Chief Executive Officer
(c) Common Executive Officer
(d) Chief Executive Official
Ans: B

Q6- Agenda is also called ___
(a) Thought of the day
(b) Task of the day
(c) Orders of the day
(d) Terms of the day
Ans C

Q7-___ is an announcement sheet that is sent to a specific group of people.
a) Notice
b) Memo
c) Circular
d) Letter
Ans: C

Q8- The thoughts and feelings conveyed can be:
a) + Ve, -Ve
b) -Ve, indirect
c) + Ve, indirect
d) + Ve, direct
Ans:- A

Q9- Eye contact is very important in:
a) Face to face communication
b) Verbal
c) Written
d) Indirect
Ans:- A

Q10- Rooms selected for the meeting should be:
a) Well ventilated, quite adequate lighting
b) Spacious
c) Any
d) Manager’s room.
Ans:- A

Q11-Before starting any activity, it becomes necessary to stop and think about it.
a) The objective
b) The alternatives
c) Cost involved
d) All
Ans:- D

Q12- Sometimes stress can be
a) Positive promoter
b) Motivator
c) – Ve promoters
d) Both a and b
Ans:- D

Q13- ___ is the most basic type of listening
a) Comprehension
b) Discriminative
c) Evaluative
d) Dialogic
Ans: B

Q14- Elements of communication would include:
a) Channel
b) Message
c) Sender
d) All
Ans:- D
Q15- ___ describes all forms of human communication that are not verbal.
a. prosody
b. vocalics
c. haptics
d. paralanguage
Ans: D

Q16- Hearing disorder or illness etc fall into the category of
a) Physiological
b) Physical
c) Mentally
d) None
Ans:- A

Q17- Different types of barriers that can come in the way of effective communication are.
a) Physical
b) Cultural
c) Mechanical
d) All
Ans:- D

Q18- In a life span of 72 years, how much the average time is spent on working.
a) One fifth
b) One third
c) Half
d) None
Ans:- A

Q19- It is very useful in collecting dues from customers.
a) Business letters
b) Verbal
c) Personal letters
d) None
Ans:- A

Q20- “Communication” is an exchange of facts, ideas, opinions, and emotions by two or more persons. It is quoted by.
a) Newman & Summers
b) Anderson
c) Bellows
d) None
Ans:- A

Q21- Successful people reveal the value of
a) Money
b) Time
c) Knowledge
d) Information
Ans:- A

Q22- What are the principles of effective communication.
a) Clarity of objective
b) Selection of media
c) Feedback
d) All
Ans:- D

Q23- The objective of the letter can be known in one glance by reading the
a) Body of letter
b) Heading
c) Subject
d) Both a and b
Ans:- C

Q24- An organization can function as a ___ only by communicating effectively with the environment.
a) Group
b) System
c) Channel
d) team
Ans: B

Q25- The most visible part of face-to-face communication is.
a) Body language
b) Language
c) Gestures
d) Positive
Ans:- A

Q26- This is very important in the business world-
a) Handshake
b) Appearance
c) Gesture
d) Eye-contact
Ans:- A

Q27- If the eye contact is brief or we take our eyes off the person soon, it indicates
a) Nervousness & embarrassment
b) Exasperation
c) Boredom or frustration
d) None
Ans:- A

Q28- A head bent low depending upon situation would mean-
a) Gesture of shame
b) Modesty, Politeness, diffidence
c) Both a and b
d) Disapproval
Ans:- C

Q29 One of the methods of building + ve relations with others are asking for
a) Advice
b) Time
c) Favor
d) Both a and b
Ans:- D

Q30- Communication is a process of which type
a) One way
b) Two-way
c) Irreversible
d) All
Ans:- D

Q31- Which statement applies to a “Message”?
a) The message received by the communication
b) The message sent by the communication
c) The reply sent by the communication
d) The reply received
Ans:- C

Q32- The advantage of reading presentation is
a) Eye contact is not maintained with the audience
b) Accuracy is maintained
c) Remove hesitation
d) Good gesture is maintained
Ans:- B

Q33-.___ is the full form of the abbreviation TQM.
a. team quality management
b. total quality management
c. total quality manager
d. total quality management
Ans: D

Q34- It is normally written below the complimentary close in a letter.
a) Signature
b) Salutation
c) Subject
d) Date
Ans:- A

Q35- Memo is-
a) A presentation for considering something
b) Direct written message, which must be remembered.
c) A legal document
d) A document that is circulated.
Ans:- A

Q36- If a person tops his feet foot it would mean.
a) Impatience
b) Uncontrolled
c) In a hurry
d) Angry
Ans:- A

Q37- The most valuable asset of a company is
a) Money
b) Material
c) People
d) All
Ans:- C

Q38- ___ you left, the atmosphere in the office has not been as nice.
a) Before
b) After
c) Since
d) When
Ans:- C

Q39- The job is badly paid ___ I’m looking for another one.
a) But
b) So
c) And
d) Before
Ans:- B

Q40- ___ he was the best-qualified candidate, he didn’t get the job.
a) Although
b) As
c) But
d) When
Ans:- A

Q41- Dialogic listening is also known as
a) Evaluating
b) Therapeutic
c) Relational
d) Appreciative
Ans:- C

Q42- The MS office has presentation software called-
a) Powerpoint
b) Word
c) Excel
d) Access
Ans:- A

Q43- In the country the people ___ friendly
a) Is
b) Are
c) Has been
d) Were
Ans:- B

Q44- It is common to move from the countryside to find ___
a) Job
b) Jobs
c) A job
d) The job
Ans:- C

Q45- There are ___ degrees of comparisons
a) 2
b) 3
c) 4
d) 4
Ans:- B

Q46- All calls should be answered within ___ rings
a) 2
b) 4
c) 3
d) Any
Ans:- C

Q47- Different types of letters used for printing are called-
a) Font
b) Colors
c) Slides
d) Alignment
Ans:- A

Q48- The primary goal of communication is to ___
a) to create barriers
b) to create noise
c) to effect a change
d) None of them
Ans: C

Q49- The ___ of the correct channel depends on the situation under which the communication takes place
a) Chance
b) Choice
c) Change
d) channel
Ans: B

Q50- A message can be misinterpreted because of ___
a) Bans
b) Receiver
c) Barriers
d) sender
Ans: C

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